Service

At Prática, our relationship with customers goes far beyond the purchase.


Our commitment to after-sales service is a top priority: we have a team of specialists dedicated to providing fast support, personalized solutions, and comprehensive follow-up to ensure the best experience with our equipment.

Black automated food preparation machine with touchscreen and pull-out tray.
Chef using tablet, connected to digital kitchen equipment, with blue glowing icons.

Our focus on supporting your business also extends to the technology built into our products.


Through IOK (Internet of Kitchen), Prática offers a smart platform that allows you to remotely manage your ovens, create and distribute recipes and menus, access an exclusive cookbook, and receive updates — all in one place. This connectivity ensures efficiency, consistency, and scalability for your operations.

And whenever you need us, our technical support team is ready to help.


Whether it’s guidance, troubleshooting, or follow-up, you can count on fast and personalized service. Just send an e-mail to support.europe@praticaeurope.com or fill out the form below and our specialists will get back to you quickly.

Service Contact

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